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Microsoft Dynamics 365

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Digital Transformation

Unlock the Power of Business Transformation with Microsoft Dynamics 365

Microsoft Dynamics 365 is a suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications we provide at Data Containers.  We provide a range of cloud-based services that help organizations manage various aspects of their business operations, including sales, marketing, customer service, finance, operations, and more. Here are some key services within the

Microsoft Dynamics 365 ecosystem we provide:

Dynamics 365 Sales

We help organizations streamline their sales processes, track leads, manage opportunities, and improve sales performance. We also offer features such as contact and account management, pipeline management, sales forecasting, and analytics.

Dynamics 365 Customer Service

We enable businesses to deliver personalized customer service and support across various channels, including phone, email, chat, and social media. Case management, knowledge base, service level agreements (SLAs), and omnichannel engagement are also the features included in these services.

Dynamics 365 Field Service

We help organizations provide field service operations. We help with schedule and dispatch technicians, track work orders, manage inventory, and provide mobile access to field technicians while offering capabilities for asset management and IoT integration.

Dynamics 365 Marketing

We enable organizations to automate and personalize their marketing campaigns which includes features for lead generation, email marketing, customer segmentation, campaign management, and analytics.

Dynamics 365 Finance

Formerly known as Dynamics AX, this service helps organizations manage their financial operations and processes while offering features such as general ledger, accounts payable and receivable, budgeting, cash flow management, and financial reporting.

Dynamics 365 Supply Chain Management

Formerly known as Dynamics AX, this service helps organizations optimize their supply chain and manufacturing processes. It includes features for inventory management, demand planning, procurement, production control, and warehouse management.

Dynamics 365 Human Resources

This service provides tools for managing HR processes, including employee onboarding, performance management, leave and absence management, compensation, and benefits administration.

Dynamics 365 Business Central

This service is an all-in-one business management solution for small and medium-sized businesses. It integrates core business functions such as finance, sales, purchasing, inventory, and project management.